Frequently Asked Questions

Do you have questions about using our product or want to learn more about our company? Maybe you're curious about our shipping policy or how exactly our subscription works. Chances are you can find the answer to your question in our list of frequently asked questions. But don't worry if you can't immediately find what you're looking for. We are always ready to help you! Don't hesitate to send us a message through our contact page. We'll do our best to get back to you and answer your question as soon as possible. Thank you for your interest in VITBLISS.

We look forward to helping you!

General Information

What is VITBLISS?

VITBLISS is a premium vitamin concept that makes daily supplementation simple, safe, and convenient. Vitamins are packaged in practical 28-day vitamin cards, tailored to specific health goals and prepared under strict pharmaceutical standards.
What makes VITBLISS different from regular vitamin supplements?

Unlike traditional bottles, VITBLISS offers pre-portioned daily doses in a vitamin
card. Each card is packaged by licensed pharmacies, ensuring pharmaceutical-level safety, accuracy, and quality.
Why should I choose VITBLISS instead of other supplements?

VITBLISS combines premium-quality supplements, pharmacy-controlled packaging, personalized health goals, and the convenience of subscriptions — all in one simple solution.
How does VITBLISS work?

You choose a vitamin card that matches your health goal. Your vitamins are packaged by a licensed pharmacy and delivered to your home every 28 days.
What health goals are VITBLISS cards designed for?

VITBLISS cards support goals such as immunity, energy, digestion, beauty, joints & bones, sports performance, and healthy aging (50+).
Where are VITBLISS vitamins produced and packaged?

The supplements are sourced from certified suppliers and packaged locally by licensed partner pharmacies.
AreVITBLISS products compliant with EU regulations?

Yes. All products comply with applicable EU food supplement and health claim regulations.
Where can I find more information about vitamins?

You can find educational content on our website and product pages explaining ingredients and benefits.

Product & Packaging

How does the VITBLISS vitamin card work?

Each VITBLISS vitamin card contains 28 individual daily dose cups — one for each day. Every cup holds the exact vitamins you need for that day, pre-measured for convenience and consistency.
You can tear off one daily cup to take it with you (for example to work, the gym, or while traveling). When you’re ready to use it, open the cup by pushing the seal in with your finger. Then take the vitamins inside with water.
This design makes it easy to stay on track and keep your daily vitamins with you wherever you go.
How are the vitamin cards made?

Your vitamins are carefully counted, checked, and packaged by a licensed pharmacy in a secure and hygienic environment. During the packaging process, professional packaging machines are used—equipment that is normally applied in the preparation of medication. This ensures a precise, consistent, and high-quality packaging process, meeting the strict standards required for pharmaceutical products.
Why does VITBLISS use blister card packaging?

Blister packaging ensures correct daily dosing, freshness, hygiene, and convenience — especially when you’re on the go.
What is included in one vitamin card?

One card contains 28 daily portions of vitamins tailored to a specific health goal.
How long does one VITBLISS card last?

One VITBLISS card lasts 28 days. Each card contains 28 individual compartments, with one daily dose of vitamins in each compartment.
Can I take the vitamin cups with me on the go?

Yes. Each daily cup is detachable and easy to carry.
Is the packaging environmentally friendly?

VITBLISS is committed to making responsible choices when it comes to packaging. We continuously work to reduce packaging waste and environmental impact, while always maintaining the high safety and hygiene standards required for vitamins.
Our packaging is designed to balance sustainability, product protection, and ease
of use. Where possible, we use recyclable materials and optimize packaging to avoid unnecessary waste, without compromising on quality or safety.
Can I recycle the packaging?

Yes. The cardboard outer packaging can be recycled. Please check local recycling guidelines for blister materials.

Ingredients & Safety

Where can I find the composition & ingredients of each card?

On the product page of each vitamin card, you’ll find links at the bottom of the page that lead to the detailed specifications and ingredient information of all supplements included in that card. This allows you to easily review exactly what is in your vitamin card before choosing or using it.
CanI use VITBLISS if I have an allergy or intolerance?

Always check the ingredient list carefully. If you are unsure, consult your doctor or pharmacist before use.
Do VITBLISS supplements contain gluten, lactose, or sugar?

Many VITBLISS supplements are free from common allergens. Always consult the
ingredient list for details.
Can I use VITBLISS during pregnancy or breastfeeding?

We recommend consulting your healthcare professional before using supplements
during pregnancy or breastfeeding.
Can children use VITBLISS vitamins?

VITBLISS products are designed for adults unless stated otherwise.
I sit safe to use VITBLISS long-term?

Yes, when used as recommended. For long-term use or medical conditions, consult a healthcare professional.
What should I do if I experience side effects?

Stop using the product and consult your doctor or pharmacist if symptoms persist.
Can I take VITBLISS vitamins together with medication?

Always consult your doctor or pharmacist before combining supplements with medication.

Usage & Dosage

When is the best time to take vitamins?

Most vitamins can be taken once daily with a meal. Specific advice may vary per card.
How do I use a VITBLISS vitamin card?

Take one daily cup, remove the vitamins from the cup, and swallow the vitamins with
water. Each cup contains the exact daily dose for that day.
Do not swallow the cup itself. The cup is not edible and is for packaging
purposes only.
What happens if I forget to take my vitamins for a day?

Simply continue with the next day’s dose. Do not double your intake.
Can I take multiple VITBLISS cards at the same time?

This is not recommended unless advised by a healthcare professional.
Can I stop using a card whenever I want?

Yes. You are free to stop at any time.

Choosing the Right Card

How do I know which card is best to choose?

Use our vitamin quiz or browse cards based on your health goals.
What is the VITBLISS vitamin quiz and how does it work?

The quiz helps you identify the most suitable vitamin card based on lifestyle and health needs.
Can I change my vitamin card after ordering?

You can change your card for future deliveries via your account.
How often should I review or update my vitamin choice?

We recommend reviewing your choice every few months or when your health goals change.
Can I get professional advice on choosing the right vitamins?

Yes. Consult your doctor or pharmacist for personalized advice.

Subscriptions

Does VITBLISS work with a subscription?

Yes. VITBLISS operates on a convenient subscription model.
How often will I receive my vitamin card?

Every 28 days by default.
When will my subscription payment be charged?

Payments are processed shortly before each new shipment.
Can I pause my subscription?

Yes. You can pause anytime via your account.
Can I cancel my subscription at any time?

Yes. There is no long-term commitment.
Can I switch to a different vitamin card within my subscription?

Yes. Changes apply to future deliveries.
Where can I manage my subscription?

In your personal account on the VITBLISS website.

Orders

How do I place an order?

Select your vitamin card, complete the payment, and optionally create an account or log in. Your order is then sent to the pharmacy, where your card is prepared.
We get started right away and keep you informed every step of the way.
Can I change or cancel my order after placing it?

Once your order has been placed, it is immediately sent to the pharmacy for processing. For this reason, it is not possible to change or cancel your order
after it has been submitted.
How can I exchange or return my order?

Returns are handled according to our return policy. Contact customer support for assistance.
What should I do if my order arrives damaged?

Contact customer support immediately with photos of the damage.
What if I received the wrong vitamin card?

Contact customer support and we will resolve it as quickly as possible.
Will I receive an order confirmation?

Yes, you will receive a confirmation email after placing your order.

Payments

How can I pay?

We accept secure online payment methods such as credit card, iDEAL, PayPal, KLARNA
and SEPA Direct Debit (depending on country).
Can I pay securely on VITBLISS?

Yes. All payments are processed via secure, encrypted systems.
When will my payment be processed?

Payments are processed at checkout or before subscription renewal shipments.
Can I use a discount code?

Yes, if you have a valid code.
Will I receive an invoice?

Yes. An invoice is available via your account or upon request.
Is VAT included in the price?

Yes, prices include VAT unless stated otherwise.
Do I have to pay shipping costs?

Shipping costs are shown clearly during checkout.

Shipping & Delivery

How does VITBLISS ship my card?

Your card is shipped directly from the licensed production pharmacy using trusted delivery partners.

For shipments within the Netherlands, we use PostNL’s letterbox delivery option. This means your package fits in most mailboxes and is delivered with the regular mail by the letter carrier.
Once your order has been shipped, you will receive a Track & Trace code by e-mail, so you can follow your delivery and know exactly when it will arrive.
Because this shipment is sent by regular mail, we are unable to deliver to pickup
points or accept additional delivery instructions. If the package does not fit
through your mailbox, the mail carrier will usually ring the doorbell, leave a notification, or deliver the package to a neighbor.
When will I receive my VITBLISS card?

Delivery usually takes a few business days after processing.
Which shipping partners does VITBLISS use?

VITBLISS works with reliable shipping partners. The carrier used depends on the
destination country. For shipments within the Netherlands, we use PostNL.
Can I track my order?

Yes. You will receive a tracking code by email.
Where do I see when my next vitamin card will arrive and when I will be charged?

This information is available in your account dashboard.
What should I do if my delivery is delayed?

Check your tracking link or contact customer support.
What if my card is lost during shipment?

Contact customer support and we will investigate.
I did not receive my VITBLISS card even though tracking says it was delivered. What should I do?

Please contact customer support so we can resolve the issue.
Can I change my delivery address after ordering?

If the order has not yet shipped, contact customer support as soon as possible.

My Account

How do Icreate a VITBLISS account?

You can create a VITBLISS account during checkout or by logging in with the one-time code sent to your email address. No password is required—your account is securely linked to your email.
How do I login to my VITBLISS account?

You can log in to your VITBLISS account by entering your email address. You will receive a one-time login code by email, which you can use to access your account. No password is required.
Where can I see my order history?

You can view your order history in your VITBLISS account. After logging in, all your current and past orders are clearly displayed in your account overview.
How do I manage my subscriptions?

You can manage your subscriptions by logging into your VITBLISS account. Once
logged in, you can view, pause, update, or cancel your subscriptions in your account overview.
How can I delete my account?

If you would like to delete your VITBLISS account, please contact our customer support team. We will assist you with the request and ensure your account is removed in accordance with applicable privacy regulations.

Support & Contact

I have another problem. How can I get help?

Our customer support team is happy to help.
How can I contact customer support?

You can reach us via email or the contact form on our website.
What are your customer service hours?

Customer support is available during regular business hours.
How quickly will I receive a response?

We aim to respond within 24 hours on business days.
Where can I leave feedback or suggestions?

We welcome feedback via our contact form or customer support email.

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